The guest has the answer before asking.
A personal link per stay, in French, English and Spanish: guest registration, step-by-step arrival, access codes revealed at the scheduled time, extras to sell, local tips and, as an option, an AI concierge. Built for our own guests, delivered under your name and logo.
The problem
You answer the same check-in questions at every stay: the exact address, the code, parking, wifi. The PDF welcome book shows codes in plain text, is the same for everyone and is out of date the moment something changes. And your extras never sell, for lack of a place to offer them.
What it does
- A signed link per booking, with the guest's name, dates and number of guests
- Three languages, switched instantly; alert if a translation falls behind the French
- Guest registration: one form per guest, PDF archived automatically; codes can stay locked until it is filled in
- Step-by-step arrival with map, route, access photos and video
- Codes revealed on arrival day at the time you set, absent from the page before
- Extras catalogue at your prices: basket, appointment or table booking, request sent to your WhatsApp, optional online payment
- Local tips by category, with opening hours and route from the property
- Optional AI concierge, answering 24/7 and pointing to your extras
Price
€129 excl. VAT set-up (instead of €179), then €5.99 excl. VAT per unit per month (instead of €9.90), launch prices. AI concierge: +€2 per unit per month. No commitment, one month's notice.
Frequently asked questions
Does the guest need to download an app?
No. They receive a link that opens in their browser. The link is specific to their booking and signed: it gives access to no other stay.
When are access codes visible?
On arrival day, at the time you set, in the property's time zone. Before that, the codes are not in the page at all, not merely hidden. You can bring the time forward for an early check-in.
How are extras sold?
The guest chooses from your catalogue, at your prices. The request reaches your WhatsApp fully written. If you have a payment link (Stripe, SumUp, PayPal), the guest can also pay online in one click: the money goes straight to you.
How much does the Guest Portal cost?
At launch price: €129 excl. VAT set-up instead of €179, then €5.99 excl. VAT per unit per month instead of €9.90. For 10 units, €59.90 a month. The AI concierge is optional, at €2 per unit per month. No commitment with one month's notice, or 2 months free with a 12-month commitment.
Which booking software is compatible?
Lodgify is connected today. For other software, we check whether it gives access to its bookings and quote the connection before any commitment.
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